Every price is shown before you pay, and you choose each step. No commission on what you recover.
RobinReturn is pay-per-action: £2 for a polite reminder, £9.50 plus a £25.00 review fee plus VAT, paid to the reviewing solicitor for a Letter Before Action, and a flat £35 to prepare a County Court claim. Each price is shown before you pay, and there is no commission on what you recover. HMCTS court fees are separate, scale with the claim value (£35–£455) and are paid to the court.
Court fees are set by HMCTS and listed for context only — they are paid directly to the court, not to RobinReturn. Court fees are exempt from VAT; RobinReturn fees and the review fee are shown exclusive of VAT. The court fee calculator works out the HMCTS fee for your claim.
| Stage | Action | Fee | Court fee | Notes |
|---|---|---|---|---|
| Polite reminderStage I · email | Friendly reminder, drafted & sent on your behalf | £2.00 | — | Your first reminder sequence is on us. After that, one charge covers the full three-reminder sequence, and you see the price before you send it. |
| Letter Before ActionStage II · email (PDF yours to post) | Solicitor-drafted LBA template, customised to the case | £9.50 + £25.00 review fee (plus VAT) | — | £9.50 is our fee. The £25.00 review fee plus VAT is paid to the reviewing solicitor, not to RobinReturn; for now you pay the solicitor directly. One per case. Statutory compensation (£40 / £70 / £100) is recoverable from the debtor — we take no cut. |
| Claim Form (up to £300)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £35 | Court fee scaled to claim value, recoverable from debtor. |
| Claim Form (£300.01–£500)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £50 | Court fee recoverable on a successful judgment. |
| Claim Form (£500.01–£1,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £70 | |
| Claim Form (£1,000.01–£1,500)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £80 | |
| Claim Form (£1,500.01–£3,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £115 | |
| Claim Form (£3,000.01–£5,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £205 | |
| Claim Form (£5,000.01–£10,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £455 |
What the debtor pays. The full invoice plus fixed-sum compensation under the Late Payment of Commercial Debts (Interest) Act 1998 — £40 per invoice under £1,000, £70 from £1,000, and £100 from £10,000.
What you pay us. £11.50 in total — £2 for the reminder and £9.50 for the LBA. No success fee and no percentage of the principal or the statutory compensation.
What you pay the solicitor. £25.00 review fee plus VAT, paid to the reviewing solicitor, not to RobinReturn. For now you pay the solicitor directly.
What you take home. £4,853.50 — more than you originally invoiced, because the statutory compensation is yours to keep. Statutory interest is on top and depends on how long the invoice is overdue.
Late Payment of Commercial Debts (Interest) Act 1998 · s.5A
Drag the slider for your invoice value, then choose the most likely outcome. We’ll show what you pay us, what’s recoverable from the debtor, and what lands in your account.
The RobinReturn fee is what you pay us; your debtor pays the invoice straight to your bank — we never hold your money and take no commission. Estimates include fees from earlier stages (£2 reminder, £9.50 LBA) and the £25 review fee (before VAT) paid to the reviewing solicitor. Court fees and statutory interest are recoverable from the debtor where the court agrees. Our fees and the review fee are shown exclusive of VAT; court fees are exempt from VAT.
The table above is RobinReturn’s full fee schedule. If you’re specifically weighing a Letter Before Action against a high-street solicitor, a DIY template, or a collection agency, we keep a side-by-side comparison with dated published price lists on a separate page.
The same prices apply whoever you are. See how they work for debt recovery for small business, or, if you advise clients, for accountants and bookkeepers.
RobinReturn is pay per action, and every price is shown before you pay. A polite reminder is £2, a Letter Before Action is £9.50 plus a £25.00 review fee plus VAT, paid to the reviewing solicitor, and preparing a County Court claim is a flat £35. You pay only for the stage you reach. HMCTS court fees are separate and paid to the court.
Per action. You pay for each step when you choose to take it, and every price is shown before you pay. Your first reminder sequence is free. After that, if a £2 reminder gets you paid, that is all you spend.
The £25.00 review fee plus VAT is paid to the reviewing solicitor, not to RobinReturn, so it is shown separately from our £9.50 fee. For now you pay the solicitor directly.
No. RobinReturn takes no percentage of the debt, the interest or the statutory compensation. The fixed fee for each action is the whole charge, and what the debtor pays you is yours to keep.
The HMCTS fee to issue a claim scales with the amount claimed — from £35 for the smallest claims to £455 near the £10,000 small-claims limit. It is paid to the court, not to RobinReturn, and you can usually recover it from the debtor if you win.
RobinReturn's fees are shown exclusive of VAT, and so is the review fee: the reviewing solicitor adds VAT to it on their own invoice. HMCTS court fees are exempt from VAT. Your Stripe receipt sets out the VAT treatment of our fees for your company.
The statutory compensation a Letter Before Action claims — £40, £70 or £100 by invoice size — is recoverable from the debtor in full, and the court issue fee is normally recovered if you win. RobinReturn's own preparation fees are your cost of using the service, not a charge added to the judgment.