Is there any commission on what my client recovers?
No. RobinReturn does not take a percentage of the debt, interest or compensation. Your client pays only the per-action fees for the stages they use.
For accountants & bookkeepers
Help your clients
get paid.
You see your clients' overdue invoices every month. RobinReturn gives them a transparent, pay-per-action way to recover them — with no commission, no client money held, and the practice in control.
Direct answer
RobinReturn is a pay-per-action B2B recovery workflow (reminder → Letter Before Action → County Court claim). You can point clients to it, or join a concierge pilot where we help you run a few client recoveries — with no commission and no client money held.
TL;DR
- No commission on what your client recovers — they keep it.
- No client money held; the debtor pays your client direct.
- Pay per action, with every price shown before your client pays.
- Today: refer clients, or join the concierge pilot.
- A multi-client console is on the roadmap, not built yet.
Why it fits a practice
A service line with
no risk attached.
Pay per action means your client pays only for the steps they choose, each priced upfront, with no commission on what they recover. The practice stays the trusted adviser.
Transparent cost. Every action has a published price — a reminder is £2.00, a Letter Before Action is £9.50 + £25 review fee plus VAT, paid to the reviewing solicitor, claim preparation is £35.00. Nothing is taken from what your client recovers. The client-facing overview is debt recovery for small businesses.
You stay in control. Your client remains the litigant in person and is paid directly by the debtor. RobinReturn is not a law firm and does not give legal advice, so recommending it does not make you a legal representative. Clients often ask whether this needs FCA authorisation; the guide is debt recovery regulated? sets out where commercial debts sit.
When a debt will not come back. If a client’s invoice proves unrecoverable, our guide to VAT bad debt relief covers when the VAT already paid on it can usually be reclaimed.
What's available
Honest about
today vs the roadmap.
| Capability | Status |
|---|---|
| Refer a client into RobinReturn | Available today |
| Concierge pilot — we help you run client recoveries | Available now, limited places |
| Manage many clients from one console | On the roadmap — not built yet |
| Xero / QuickBooks / Sage integration | On the roadmap — not built yet |
Register interest
Join the
partner pilot.
We are recruiting a small number of accountancy and bookkeeping practices to shape the partner product. Tell us a little about your practice and we will be in touch.
This opens an email to hello@robinreturn.co.uk. We use your details only to reply about the partner pilot.
FAQs
Practice questions,
answered.
Does RobinReturn hold my client's money?
No. The debtor pays your client directly into their own bank account. RobinReturn never holds client money — it charges only its own per-action fees.
Can I manage several clients from one login today?
Not yet. A multi-client console is on the roadmap, not built. Today you can refer clients in, or join the concierge pilot where we help you run a handful of client recoveries — that pilot is exactly how we are validating the multi-client product.
Do you connect to Xero, QuickBooks or Sage?
Not today. Accounting-software integrations are on the roadmap. For now, invoices are entered or uploaded per case.
Am I giving legal advice if I use this for a client?
No. RobinReturn provides solicitor-drafted document templates and a workflow; your client acts as the litigant in person. RobinReturn is not a law firm and does not give legal advice, and using it does not make you a legal representative.
See the workflow
your clients would use.
Try a case yourself, or read how the three-stage workflow runs.