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RobinReturn
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Changelog

What we’ve shipped.

Product release notes for RobinReturn — the changes to how you recover an unpaid invoice. We log new features and the things that change how the product works for you, not every internal fix.

Most recent

Releases by date.

Sorted newest first. Each entry names the area touched and three or four concrete changes, dated to when they shipped.

  1. Jun2026-06-28Coming soon

    On the way: bulk import and a partner API.

    • We're building a way to bring in many overdue invoices at once — upload a CSV or spreadsheet, or a batch of PDF invoices for RobinReturn to read.
    • And a pull-only partner API so approved partners can submit cases and check their status programmatically.
    • Both are in a private preview while we finish them — tell us through the contact page if you'd like early access.
  2. Jun2026-06-24Onboarding

    Guided onboarding and a clearer new-case flow.

    • A short, minimisable orientation walks you through your first case, with a worked example you can follow step by step.
    • The new-case wizard gives clearer guidance on required fields, date formats and uploads, and no longer loses your progress when you move between steps.
  3. Jun2026-06-24Trust

    Plain-English terms, a debtor privacy notice, and protected-debtor holds.

    • Rewrote and unified the Terms of Service around the litigant-in-person, solicitor-drafted model, in plain English.
    • Letters to a debtor now carry the data-protection notice the law requires when their details are used to pursue a claim.
    • Place a Breathing Space or Debt Respite hold on a case — interest stops accruing and every reminder pauses while the debtor is protected.
    • One-click unsubscribe on customer emails.
  4. Jun2026-06-22Support

    Live support and onboarding chat.

    • Added a consent-gated support chat, starting on the public contact page, with an assistant that answers common questions and hands off to a person when you need one.
  5. Jun2026-06-20Correspondence

    Debtor replies now land back on the case.

    • When a debtor replies to a Letter Before Action or statutory demand, the reply is matched to the right case and shown as a thread on the case page.
    • A matched reply automatically pauses the chase so you can respond, and the full reply is kept against the case for your records.
  6. Jun2026-06-19Court claim

    The County Court claim, end to end.

    • Generate your County Court claim — the N1 claim form and Particulars of Claim — straight from the case you have already built.
    • Step-by-step guidance walks you through filing it yourself on Money Claim Online (MCOL); RobinReturn prepares the documents and you stay the claimant.
    • If a claim goes unanswered, request a default judgment with the interest brought up to date.
    • If a debtor disputes the debt, the case moves to a disputed state that pauses the claim while you respond.
  7. Jun2026-06-16Money

    See exactly what's owed — and prices that stay current.

    • A financial ledger on every case shows the original debt, statutory interest as it accrues, late-payment compensation, payments received and the running balance.
    • The prices you see on checkout and on your dashboard now read live from our pricing records, so a price change reaches you straight away.
    • Record a part-payment or full payment with its date and method; a case settles automatically once the balance is cleared.
  8. May2026-05-21Recovery

    Reminders and the Letter Before Action.

    • Turn an overdue B2B invoice into a structured recovery: a sequence of polite reminders, then a solicitor-drafted Letter Before Action when they go unanswered.
    • Statutory interest and late-payment compensation are worked out for you and kept up to date as time passes.
    • A Companies House check flags a dissolved debtor before you spend on a letter.
  9. May2026-05-21Platform

    Your cases, in one place.

    • Create a case from an unpaid invoice through a guided wizard — upload the invoice and RobinReturn reads the amount, dates, parties and line items for you, including scanned or photographed PDFs.
    • A dashboard and a filterable, searchable cases list show every case and its current stage at a glance.
    • Each case keeps a full timeline of everything that has happened, built from a complete audit trail.
    • Pay only for the actions you take, with a VAT-correct receipt for every charge.