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RobinReturn
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Eligibility

Six questions.
One honest answer.

Before you sign up, six short questions to check whether RobinReturn is the right tool for your case. No account needed.

The questions

  1. Is the debt owed to you by another business?
    Answer yes if the debtor is a company, a partnership or a sole trader you supplied in the course of business. Debts owed by a private individual are consumer debts.
  2. Is the amount owed £10,000 or less?
    Answer yes if the unpaid amount, before interest and late payment compensation, is £10,000 or less. That is the small claims limit in England and Wales, and the band we are built for.
  3. Is your business based in England or Wales?
    Answer yes if your business is registered or trades from an address in England or Wales.
  4. Where is the business that owes you based?
    Choose where the debtor is registered or trades from. Our templates follow the England and Wales court process: the County Court and Money Claim Online.
  5. Was the invoice due within the last 6 years?
    Answer yes if the invoice’s original due date is less than six years ago. Older debts are normally time-barred under the Limitation Act 1980.
  6. Has the debtor left the invoice unchallenged?
    Answer yes if the debtor has not challenged the work, the amount or whether it is owed, even if they have simply not paid.

Answer all 6 to see whether RobinReturn fits your case.

Common questions

Eligibility

Who is RobinReturn for?

Businesses recovering unpaid business-to-business invoices of £10,000 or less through the England & Wales small claims process. Both your business and the debtor should be based in England or Wales. RobinReturn is not for consumer-to-business disputes, claims above £10,000, or cross-border debts.

What if my invoice is over £10,000?

Small claims in England and Wales are limited to £10,000 of principal sum. Above that, your case escalates to the fast-track or multi-track and a high-street solicitor is the right route. We don’t serve those cases.

What if my debt is a consumer debt?

RobinReturn is built strictly for B2B. Consumer debt is regulated differently (Consumer Credit Act, FCA rules), and the templates and tone we use aren’t appropriate. A regulated debt-collection firm or a solicitor is the right route.